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Privacy policy

This Privacy Notice explains how Pantokrator Limited (“PTK”, “we”, “us”, “our”), collect, use, share and otherwise process your Personal Data in connection with your relationship with us in accordance with applicable UK data protection laws and General Data Protection Regulation (“GDPR”). Should you have any questions about this Privacy Notice you can contact us at We may provide supplemental privacy notices on specific occasions when we are collecting or processing Personal Data about you so that you are fully aware of how and why we are using your Personal Data. Those supplemental notices should be read together with this Privacy Notice. The term “Personal Data” as used in this Privacy Notice means any information relating to you such as your name, contact details, date of birth, images, videos, or medical conditions etc. 


GDPR and related UK data protection laws apply to organisations worldwide that process personal data of UK citizens. Protecting your personal data, your confidential information and your privacy is important to us, therefore we apply the same level or protection whether you are a UK citizen or not.  

We will process your Personal Data if and to the extent applicable law provides a lawful basis for us to do so. We will therefore process your Personal Data only: a) if you have consented to us doing so; b) if we need it to perform the contract we have entered into with you; c) if we need it to comply with a legal obligation; or d) if we (or a third party) have a legitimate interest which is not overridden by your interests or fundamental rights and freedoms. Such legitimate interests include the provision of services by us, or administrative or operational processes within PTK, and direct marketing. Please note that we may use or disclose Personal Data if we are required by law to do so or if we reasonably believe that use or disclosure is necessary to protect our rights or to comply with judicial or regulatory proceedings, a court order or other legal process. 


It is important that the Personal Data we hold about you is accurate and current. Please let us know if your Personal Data changes during your relationship with us. It is in your sole discretion to provide Personal Data to us, but if you do not provide the personal data we request we may not be able to provide our services to you or to send you requested marketing or other information. We will only use your Personal Data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason which is compatible with the original purpose. 


If we need to use your Personal Data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. We may also have to share your Personal Data with public institutions, courts or other third parties. You have rights as an individual which you can exercise under certain circumstances in relation to your Personal Data that we hold. These rights are to: a) request access to your Personal Data (commonly known as a “data subject access request”) and request certain information in relation to its processing; b) request rectification of your Personal Data; c) request the erasure of your Personal Data; d) request the restriction of processing of your Personal Data; e) object to the processing of your Personal Data. If you want to exercise one of these rights please contact us at


You also have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues. 


In case you have provided your consent to the collection, processing and transfer of your Personal Data, you have the right to fully or partly withdraw your consent. To withdraw your consent, please contact us at Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose(s) to which you originally consented unless there are compelling legitimate grounds for further processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims. In case we processed your Personal Data for direct marketing purposes, you have the right to object at any time, in which case we will no longer process your Personal Data for such marketing purposes. 

We will only retain your Personal Data for as long as necessary to fulfil the purposes for which it was collected and processed, including for the purposes of satisfying any legal, regulatory, accounting or reporting requirements. To determine the appropriate retention period for your Personal Data, we will consider the amount, nature, and sensitivity of the Personal Data, the potential risk of harm from unauthorised use or disclosure of your Personal Data, the purposes for which we process your Personal Data and whether we can achieve those purposes through other means, and applicable legal requirements. In some circumstances we may anonymise your Personal Data so that it can no longer be associated with you, in which case it is no longer Personal Data. Upon expiry of the applicable retention period we will securely destroy or erase your Personal Data in accordance with applicable laws and regulations. 


You will in general not have to pay a fee to exercise any of your individual rights mentioned in this Privacy Notice. However, we may charge a reasonable fee if your request to exercise your individual rights is manifestly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances. 


We reserve the right to update this privacy notice at any time, and we will make an updated copy of such privacy notice available on our website. If you have any concerns or require any further information, please contact us at 


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